Comprehensive Guide to Dumpster Rental FAQs

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Dumpster Specifications

Yes, your dumpster will have a hinged door that will swing open. The door of the dumpster sits at the back end of the truck.

No, our roll-off dumpster rentals do not include any type of cover or lid. We highly recommend using a tarp secured with bungee cords to cover the dumpster to help keep out unnecessary weight from precipitation and unwanted debris from nearby residents.

Materials – Weight, Extra Costs and Prohibited Items

The truck drives onto a scale at the disposal facility where an initial weight is recorded (gross weight). The truck then empties the contents of the dumpster. Next, the truck drives onto a second scale that records the weight of the truck and the empty dumpster (tare weight). The difference between the first and second weights (gross – tare) is the weight of the debris in the dumpster. The scales are regulated by state bureaus of weights and measures.

Mattresses, large/bulky electronic waste items, tires, and items containing freon may incur a per-item fee at the disposal facility. Any per-item fee(s) will be passed on to the customer.

Metal, Aerosol cans, Dirt, more than 100 lbs of concrete, Mattresses, Fluorescent tubes, flammable liquids, Animals, Paint (except completely dried), Hazardous waste, lead paint chips, White goods (Appliances), Herbicides & pesticides, Propane tanks, Asbestos, Industrial waste, Radioactive material, Lubricating/hydraulic oil, Railroad ties, batteries, Medical waste, Solvents, Chemicals, Televisions, Monitors, Tires, gasoline, etc., and other hazardous objects (yard debris is accepted but must be source-separated with no other materials inside). Nothing can be sticking out of the top of the roll-off dumpster.

Additional requirements may apply based on locality. Liability for appropriate waste remains with the customer. Whether you’re cleaning up after a big moving project or just clearing out space, we welcome your call (844-292-5865) or email ([email protected]) with any specific questions or concerns.

Dumpster Access Features: Doors, Lids and Covers

The price of a dumpster rental includes a one-time delivery and removal for the selected roll off dumpster, a disposal weight allowance, and a stated rental period. All waste will be disposed of in a fully approved and licensed disposal facility.

Department of Transportation regulations limit the weight of any roll-off dumpster to approximately 15 tons. Certain materials such as concrete, dirt, brick, drywall, roofing shingles, tree trunks, etc. can be very heavy. If you’re moving and need to dispose of heavy materials, please review the applicable additional weight charges per the terms and conditions of your agreement before placing anything in your roll-off dumpster. Contact us at 844-292-5865 for guidance. Under no conditions should a roll-off dumpster be loaded above the fill line, even with light material.

Yes, if the weight of the materials in your dumpster exceeds the included weight quoted in your order confirmation, you will be charged for the additional weight at the specified tonnage rate. We are charged by weight at the disposal facility and we pass along this charge accordingly.

Property Considerations

Although driveway damage is unlikely, please be aware of the possibility of damage caused by the weight of the dumpster and the contents placed in the dumpster.

Watch the process of a dumpster delivery below, and find out our tips for keeping your driveway protected.

Dumpster permits are typically only required when placing a dumpster on public property such as a street, easement, or sidewalk.

Please contact your local township office or public works department to determine exact permit requirements for your specific situation. Permit requirements can vary within the same town based on placement specifics!

Ordering / Scheduling Your Dumpster Rental

We offer same day/next day delivery for dumpster rentals. We recommend ordering at least 24 hours in advance to ensure we have a dumpster available. Please note there is no guaranteed delivery time, so if a roll off dumpster is needed first thing in the morning, delivery should be scheduled for the day prior.

We accept all major credit / debit cards (Visa, Master Card, American Express, and Discover). Credit card payment over the phone.

Not necessary, no. As long as there is nothing blocking the area we are placing the dumpster you do not need to be onsite. For removal, the customer agrees to provide unobstructed access to the roll off dumpster on the scheduled pick-up day. If the roll off dumpster is inaccessible, you will be subject to a wasted trip charge.

If you need additional rental days, you must notify Junk Rescue 24 hours before the pickup date. Otherwise, you will be subject to a trip charge for turning away the driver on site. Furthermore, Junk Rescue cannot guarantee additional rental days will be available if given less than 24 hours notice.

You may cancel or change an order by calling us at 844-292-5865 or contacting us via email at [email protected]. A trip fee may apply if the driver is already en route or turning away the driver onsite.

Once You’ve Ordered Your Dumpster Rental

Lift the chain out of the locking slot

Pull the lock pin from the arm handle

Pull out and up on the handle to release the hinges and open the door

If service (delivery, removal, switch out, dump & return, relocate, etc.) is scheduled but not performed due to a customer’s onsite or last-minute change request, a wasted trip fee is typically charged. All service change requests must be made prior to the driver heading to your location in order to avoid wasted trip fees.

Please call us at 844-292-5865 if you need your dumpster emptied and returned to you. There will be repeat charge equal to the amount paid for your previous dumpster.

Our standard rental period is 7-14 days. Extended rental fees will apply when keeping your dumpster longer than the included rental period. The included rental period and applicable extended rental fee is always disclosed in our quotes. Be sure to ask about the included rental time and extended rental fees when pricing a dumpster rental!

If you want to modify the date your roll off dumpster rental is picked up, please call 844-292-5865.

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Hi, I'm Jake Still, Owner of Junk Rescue

"We believe that the success of our business depends on our ability to develop leaders who deliver superhuman client experiences."

Jake - Owner

See What Your Neighbors Are Saying About Us

Troy L.
Troy L.
16:45 24 Jun 26
Jake and Justin did a great job junking my house. Quick and efficient
Danny M.
Danny M.
13:16 24 Jun 26
Devin and Damon were great! Quick and efficient!
Caroline C.
Caroline C.
12:10 24 Jun 26
Jake and Justin did a great job removing the futon from our guest room, both were professional and polite - great experience. Thank you guys!
Dana C.
Dana C.
23:16 23 Jun 26
Couldn’t have been easier! Made original contact online, received a phone call shortly after to confirm the date and time. Arrived on time, managed some difficult pieces with ease. Would definitely recommend and use again
C I
C I
13:46 23 Jun 26
Junk Rescue techs were cordial and personable. Took my old treadmill and closet doors, with ease. Thank you Jake and Jay for assisting me in getting rid of that junk.
Patty C.
Patty C.
13:01 23 Jun 26
Junk rescue did a great job with very little notice removing household things the day before our closing. They were trustworthy and friendly. Being a real estate agent it is so good to have a company like this to recommend!
bill C.
bill C.
12:30 23 Jun 26
Devon and Dean provided excellent service!
Richard H.
Richard H.
03:30 23 Jun 26
I think this was the simplest process I ever went through! Tell Junk Rescue what you want and for how long and unless you need to change your pick up date they handle the rest, super simple.
Jeff G.
Jeff G.
21:10 22 Jun 26
Excellent and very quick service. I made an appointment online over the weekend and they came out on Monday. MIKEL and BRIAN worked very hard to remove many sections of fencing (among other things) and they did it all in less than 30 minutes. I highly recommend them.
Bonnie C.
Bonnie C.
20:32 22 Jun 26
I had an entire basement that needed to be cleaned out under an apartment building and these guys were absolutely amazing! Da’Kwan and Dean Were meticulous and cleared out the entire basement which had 50 years of building material and Tenant items left behind! I will definitely use their service again when needed, and they were very reasonable compared to other junk removal companies out there! Definitely should use them because I will !!! Bonnie
Kai
Kai
19:26 22 Jun 26
Super nice, very friendly! Extremely efficient!! Absolutely wonderful experience as well.
Russ B.
Russ B.
18:54 22 Jun 26
Justin and George were great! Helped me demo and empty a basement area of about 425 square feet. Pulled down paneling, pulled out drop ceiling tiles and pulled up a rug besides taking some extra items away. They did it all in 2 hrs. Very professional and nice. Will definitely use the again.
Sierra C.
Sierra C.
18:30 22 Jun 26
Awesome service. Alyssio Greg and Ryan went above and beyond to make our move as less stressful as possible.
Janice P.
Janice P.
16:56 22 Jun 26
I called on a Monday and the Dumpster was delivered Tuesday morning. The gentleman that delivered it was very friendly and took the time to show me how to unlatch and latch the heavy back door. It was also an excellent price for the rental. I highly recommend Junk Rescue and will definitely be using them again in the future!!!
Amy P.
Amy P.
14:35 22 Jun 26
Definitely a 5 star service. Mike and Brian were super friendly, helpful and quick to get the job done. Will definitely keep in mind for future needs . I would also recommend to my friends and family.
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